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TQM keeps in mind pdf
2. Dale H.Besterfeild, Carlon Besterfeild: Total Quality Management, Pearson Education, 2008.
3. Sridhara that: Total Quality Management Texts and Cases, Himalaya, 2009
4. Shailendra Nigam: Total Quality Management, Excel, 2009.
5. Kanishka Bedi: Quality Management, Oxford, 2008.
6. James R.Evans, M.Lindsay: The Management and Control Of Quality Cengage, 2009.
7. Pradeep V.Mehta: Introduction to Quality Assurance-New Age magazine, 2008.
8.
These notes are according to the R09 Syllabus publication of JNTU.In R13 and R15,8-units of R09 curriculum are incorporated right into 5-units in R13 and R15 curriculum. Concepts and Practices-II: Continuous Process Improvement,- the Juran trilogy,- The PDCA Cycle-Kaizen- Reengineering. Devices and Techniques-I: Information Technology-Computers and the high quality functions-Information top quality Issues-Quality monitoring System-Benefits of ISO registration-ISO 9000 collection Standards-Internal Audits. Devices and Techniques-II: Quality by Design- Benefits-Communication Model- Failure Mode and Effective Analysis-Failure Rate, FMEA Documentation-The procedure of FMEA Documentation-Product liability-Proof and Expert Witness. Howard S Gilton, Alan J Oppenheim: Quality Management, TMH, 2008
